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Erik Odrobinak
Customer Experience - Service Design - Innovation - Transformation Consultancy
Erik Odrobinak is a seasoned business developer with 11 years of experience at LB*, a CX Studio boasting 42 customer experience specialists and projects spanning 15 countries.
At LB*, Erik is involved in various initiatives including culture transformation by integrating design thinking and systems, service & product design by identifying new business opportunities, redesign projects using Lean UX methodology, and improvement projects aimed at enhancing conversion rates and user satisfaction.
Erik has a diverse educational background, having studied English Bilingual Grammar School Alumnus, Honours Bachelor's Degree in European Studies, and participating in various programs related to political and public service studies.
Apart from his role at LB*, Erik has held positions such as Director of Business Development, Association Director, Co-Founder, Business Development Manager, Sales Manager, and Event Manager & Head Judge in different organizations.
Erik's contributions extend beyond the business realm, as he has been actively involved in associations, conferences, and student council roles, showcasing his versatile skill set and leadership qualities.