Erik van Bergen

Erik van Bergen is a seasoned professional with a diverse background in industrial design, service design, customer experience, and innovation consulting.

With a Master's in Strategic Product Design and a BFA in Industrial Design, Erik blends creativity with strategic thinking to tackle user experience challenges.

Having held key roles like VP, Senior CX Architect at Citizens and Lead Customer Experience Journey Designer at Wells Fargo, Erik has a deep understanding of creating impactful experiences for users.

His experience spans organizations ranging from financial institutions to design consultancies, showcasing his adaptability and versatility in different industries.

Erik's expertise includes design thinking, research, service design, and product development, all aimed at driving innovation and problem-solving.

His collaborative approach to multidisciplinary teamwork and knack for uncovering insights have been instrumental in his successful career journey.