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Erica McTernan
Driving Operational Excellence & Innovation | Leading Cross-Functional Teams for Seamless Performance & Growth
Erica McTernan is an experienced global director of Client Services and Operations in the Treasury IT and services industry with a strong background in Business Processing, Budgeting, and Operational Risk Management.
With a focus on Information Systems through an M.B.A., Erica has over 15 years of experience leading cross-functional teams and driving technical excellence in fast-paced environments.
Her expertise includes orchestrating strategies for technical operations, infrastructure management, system administration, network architecture, and security protocols, all aimed at aligning technical initiatives with business objectives for seamless operations and continuous improvement.
As a collaborative leader, Erica excels in fostering innovation, accountability, and high performance within teams while navigating challenges such as scaling infrastructure, disaster recovery planning, and optimizing cloud-based solutions.
Committed to staying updated on emerging technologies and industry trends, Erica's passion lies in mentoring talent, cultivating high-performing teams, and driving innovation to position organizations for sustained success in competitive markets.
