Eric Yale

Eric Yale is a Principal Consultant and Manager within Forrester's Marketing & Strategy consulting practice, specializing in assisting Marketing, CX, eCommerce, Digital, and Technology leaders in various industries to enhance their customer strategies.

With a focus on helping clients win, serve, and retain profitable customers, Eric collaborates with some of the world's largest organizations, providing guidance on key disciplines to advance business strategies and maintain relevance in a constantly evolving landscape.

Throughout his consulting career, Eric has overseen numerous high-impact engagements with measurable financial outcomes, cultivating strong relationships with senior executives and delivering projects for prominent F100 and F500 companies.

Recognized as a thought leader in the field, Eric is a sought-after speaker at top industry events and contributes as a subject matter expert in research and publications.

He boasts diverse industry experience spanning B2B Technology, Financial Services, SaaS, Retail, Pharmaceuticals, Consumer Products, Telecommunications, Manufacturing, Logistics, Supply Chain, Automotive, Life Sciences, Insurance, and Private Equity.

Eric's educational background includes an MBA with concentrations in Marketing and Strategy from D'Amore-McKim School of Business at Northeastern University, and a BS in Business Administration with focuses on Finance & Strategic Management from Babson College.

In his professional journey, Eric has held key roles at reputable organizations, serving as a Principal Consultant (Director) in the North America Strategy Consulting Practice at Forrester, among other roles at Forrester, Accenture, Raytheon, and GE Capital.