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Eric Pinho
Sr. Principal Success Architect - Customer Success Team at ServiceNow
Eric Pinho is a tech leader known for combining leadership with vision to drive client success.
He specializes in building and managing top-notch client management organizations for SaaS and managed services firms.
Eric focuses on enhancing client relationships, satisfaction, and revenue growth.
He excels in team building, strategic planning, financial management, customer retention, and service delivery.
With a background in ITIL and SaaS, Eric is recognized for his assertive, optimistic, and collaborative leadership style.
His expertise includes customer success, account management, and global vendor management.
Eric holds a Bachelor of Science in Business Administration from Miami University.
His past roles include Senior Principal Success Architect at ServiceNow and leadership positions at Sungard Availability Services and AT&T.
