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Josh Zamora
Director of Customer Success Advocacy at ServiceNow
Josh Zamora is an experienced and versatile Customer Success expert with over a decade of customer engagement experience, specializing in team-building, customer advocacy, and fostering trusted relationships internally and externally.
He is adept at nurturing partnerships to drive strategic and fiscal value for his teams, customers, and company, with a strong commitment to the success of those around him.
Josh Zamora holds an MBA/TM with a focus on Technology Management from the University of Phoenix, San Diego, and a BA in Psychology from California State University-San Marcos.
His professional journey includes key roles such as Director of Customer Success Advocacy at ServiceNow, Enterprise Customer Success Manager at DataStax, Director of Customer Success Management at Alteryx, Director of Customer Success at Ensighten, and various leadership positions in implementations, client support, project management, and technology at well-known companies like Anametrix, Inc., Amplifi Commerce, Certona, HealthLine Systems, Sony Electronics, and National Pen.