Eric Louisville

Eric Louisville is an individual who thrives on planning and preparation while also embracing spontaneity. His professional focus lies in solution-driven analysis, offering both a broad overview of complex structures and a detailed view when needed. Eric's communication skills make him a valuable negotiation partner and motivator across different organizational levels.

With a background that includes an Associate of Applied Science (AAS) degree, Eric's expertise spans ICT Service Delivery and Management, Relationship management, Outsourcing, Networking, Security, hardware/software installation, incident management, troubleshooting, and certifications in ITIL, Prince2, Service level, and contract management.

Throughout his career, Eric has held key roles including Service Manager at SURF, Partner Service Delivery Manager at Microsoft, Premier Customer Service Manager at Equinix Netherlands, Service Delivery Manager at Simpel.nl, Service Manager at Vancis B.V., Service Level Manager at Multrix Benelux BV, Project Engineer at Multrix Benelux BV, and Tech Support at XS4ALL Internet.