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Eric Kennedy
Customer Success at SecureW2
Eric Kennedy is the Director (Global Head) of Customer Success at SecureW2, a security software company.14 Based in Santa Cruz, California, Eric specializes in building and deploying financially sustainable Customer Success teams that focus on maximizing customer value realization and lifetime value (LTV).12
Professional Experience
In his role at SecureW2, Eric is responsible for overseeing global customer success operations. His expertise lies in:
- Developing customer success strategies
- Building and managing CS teams
- Focusing on customer value realization
- Maximizing customer lifetime value
Recent Achievements
Recently, Eric shared news about SecureW2's success in the 2024 RemoteTech Breakthrough Awards. The company won in multiple categories, including Digital Certificates and Network Authentication, competing against over 600 entries across 300+ categories.3 This achievement highlights the company's innovative contributions to remote technology solutions.
Contact Information
While specific contact details are not provided here for privacy reasons, Eric Kennedy maintains a professional presence on LinkedIn under the username eric-kennedy-b474a85.1 For those interested in connecting professionally, LinkedIn would be an appropriate platform to reach out to Eric regarding his work in customer success and the security software industry.
