Emily Polis

Emily Polis is a seasoned professional with over 10 years of experience in customer success and business solutions within the high-growth SaaS start-up sector, particularly focusing on B2B verticals. She has a strong background in leadership, data-driven decision-making, and fostering customer loyalty and adoption.

Emily holds a Bachelor's Degree from Manhattan College, which has equipped her with a solid educational foundation to excel in her career.

She has held various key roles in renowned organizations, including Senior Merchant Success Manager at Shopify, where she showcased her expertise in client satisfaction and business development.

Prior to Shopify, Emily gained valuable experience at Greenhouse Software, serving in roles such as Manager, PMO, Senior Program Manager, Program Manager, Enterprise Customer Success Director, and Customer Success Manager, demonstrating her versatility and ability to adapt to different challenges within the same organization.

Emily's career also includes roles at Wunderkind, where she excelled as Customer Success Director and Manager, further enhancing her experience in nurturing client relationships and ensuring their success.

Her early career included positions at MENTOR as an Information Assistant and at K.I.D.S. Kids In Distressed Situations as a Data Entry Assistant, showcasing her dedication and commitment to various roles and responsibilities.

Throughout her journey, Emily has been lauded for her exceptional communication skills, innovative approach to problem-solving, and her ability to engage with diverse stakeholders effectively.