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Emily McCracken
Strategy & Operations Leader | Customer Success | Customer Experience | Project Manager | AI Integration, CRM & Automation
Emily McCracken is the Editorial Operations Director at StoryTerrace, a company focused on transforming personal stories into published books. She has been with StoryTerrace for over four years, taking on the role of Editorial Operations Director in January 2023. Prior to this position, she served as the Global Editorial Operations Manager, showcasing her extensive experience in editorial management and operations within the publishing sector.
Based in London, Emily is part of a team at StoryTerrace that includes over 600 vetted freelancers and aims to provide a platform for storytelling through books. The company was founded in 2014 and has grown significantly, with an annual revenue of approximately $8.2 million as of 2024.12
In addition to her role at StoryTerrace, Emily has a background in strategy and operations, emphasizing customer success and project management, particularly in integrating AI and automation into editorial processes.23
