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Emily Hess
Client Support Operations Analyst at Frontline Education
Emily Hess is a Client Support Operations Analyst at Frontline Education, where she focuses on enhancing client experiences and operational efficiency. She holds a Project Management Professional (PMP) certification and has over eight years of experience in project management, client support, and product development. Emily earned her Master of Business Administration (MBA) from DeSales University.1
In her role at Frontline Education, Emily is recognized as a transformational change agent, actively working to connect clients with the resources they need to succeed.1 Her expertise lies in managing projects that improve service delivery and support operations, contributing to the overall mission of the organization to provide effective educational solutions.