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    Emily Capps

    Contract Senior Copywriter & Content Strategist :: Cox Studio

    Emily Capps is a senior copywriter and content strategist with extensive experience in branding, digital marketing, and UX design. She worked at Cox Communications from July 2020 to February 2023 as a Senior Copywriter & Content Designer.1 During her time at Cox, Emily was responsible for:

    1. Standing up the United Customer Communications (UCC) business
    2. Creating emergency communications with empathy-first language
    3. Working on high-profile campaigns that achieved significant results
    4. Championing accessibility awareness
    5. Creating brand messaging and naming for various Cox initiatives

    Emily's career spans over 25 years, with experience working for major brands and agencies such as AKQA, JWT, IQ Agency, VML, and Ogilvy.1 She describes herself as an "old-school brand steward" who has adapted to digital transformation and emerging technologies like AI.1

    Some of Emily's key strengths include:

    • Writing tone & voice documents, personas, and conversational content
    • Structuring communications for people under duress
    • Collaborating with diverse teams, including clients, art directors, engineers, and lawyers
    • Creating brand guidelines and messaging documents

    Throughout her career, Emily has worked with notable brands such as UPS, Ford, Delta, IHG, AT&T, Coca-Cola, and many others.1

    Highlights

    Jan 31 · news.clemson.edu
    Fall of 2024 President's List - Clemson News
    Cox Communications | Telecommunication Services

    Related Questions

    What are some of Emily Capps' most notable projects at Cox Communications?
    How did Emily Capps contribute to the success of the United Customer Communications (UCC) business at Cox Communications?
    What specific skills does Emily Capps bring to her role as a Senior Copywriter & Content Strategist?
    Can you provide examples of Emily Capps' work in UX and digital transformation?
    How has Emily Capps' career evolved from her early days as a copywriter to her current role?
    Emily Capps
    Emily Capps, photo 1
    Emily Capps, photo 2
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    Location

    Atlanta, Georgia
    Location