Elliott Smith

Elliott Smith is a seasoned professional with over a decade of experience in account management and consulting. He attributes his success to qualities like effective relationship management, impeccable customer service, attention to detail, and creativity. After completing his undergraduate studies in marketing at Wesleyan, Elliott pursued an MBA from West Virginia University, further enhancing his business acumen.

Eager to delve into the realms of startups and technology, Elliott relocated to Silicon Valley in 2013. His journey in the FinTech sector began with Xignite, where he excelled in business development before transitioning to a similar role at New Relic in 2014. During his tenure at New Relic, Elliott witnessed the company's exponential growth from 150 to over 1,200 employees, culminating in a successful IPO. He played a pivotal role in empowering businesses of all sizes to leverage data and observability for informed decision-making, leaving a lasting impact on his approach to digital interactions.

Noteworthy is Elliott's distinction as the first remote employee at New Relic, a testament to his reliability and leadership's trust. His subsequent role at Envoy showcased his expertise in workplace strategy and employee management, particularly during the challenging landscape of the COVID-19 pandemic. Engaging with prestigious clients like government organizations, sports teams, and tech giants honed his skills in organizational dynamics and strategic leadership.

Returning to West Virginia, Elliott founded TFIN Labs, a technology-focused business consulting firm aimed at empowering small enterprises through innovative technologies and data-driven strategies. His consultancy scope encompasses various domains such as program management, project management, account management, customer success, sales enablement, and business strategy. Elliott stands ready to embrace new opportunities that align with his versatile skill set and passion for driving business growth.