Ellia Chon

Ellia Chon is a seasoned strategy and operations leader with a rich 14-year track record in tackling business challenges at renowned companies like LinkedIn, Airbnb, Salesforce, and various smaller enterprises.

She specializes in strategic initiatives and planning, excelling in generating impactful recommendations across multiple business functions such as Product, Marketing, Customer Success, and Support. Her expertise includes competitive analysis, new market entry, channel strategy, product readiness, and retention strategy, among others. Ellia also possesses a unique skill set in business and financial planning, encompassing OKR implementation for effective goal-setting and prioritization.

Operational rigor defines Ellia's approach, as she harnesses the amalgamation of people, technology, and processes to enhance predictability, productivity, and overall success. Her proficiency extends to optimizing Salesforce systems, devising enablement strategies, and conducting process mapping to drive operational efficiencies and self-fund initiatives in various business domains.

Beyond her operational prowess, Ellia is a proponent of servant leadership and maintains a dynamic 'work hard, play hard' culture while advocating for work-life harmony. She currently serves as a Growth Coach within Catalyst Software's Coaching Corner program and contributes to UC Irvine's Customer Experience Advisory Board.

Ellia showcases a strong commitment to diversity, inclusion, equity, and belonging, evident through her leadership roles in LinkedIn's NAMER EnableIN ERG and the initiation of the Women @ Formstack's ERG, known as StackHERS.

Her educational background includes studies at UCLA, while her career journey spans key positions such as Senior Director at Diligent, GTM at Formstack, and leadership roles at LinkedIn, Airbnb, Salesforce, and various consulting experiences at organizations like Taproot Foundation, PwC, and The Boston Consulting Group.