Ella Ricouard

Ella Ricouard is a professional currently working as the Manager of Member Experience at Surf Air, a position she holds in Hawthorne, California.12 In her role, Ella is responsible for leading the Member Services team and managing corporate accounts. She serves as the primary point of contact for Surf Air members, overseeing account management, billing, and addressing member requests.1

Professional Responsibilities

As the Manager of Member Experience, Ella's key duties include:

• Ensuring member needs are met and maintaining high levels of customer satisfaction1
• Managing and leading the Member Services team
• Overseeing corporate accounts
• Handling account management and billing processes1
• Addressing and resolving member requests and inquiries1

Career History

Prior to her current position, Ella held the role of Membership Manager at Surf Air.4 This progression suggests a career path focused on enhancing member experiences within the company.

Location and Contact

Ella Ricouard is based in Hawthorne, California, United States.23 While specific contact details are not provided here for privacy reasons, she can be reached through professional networking platforms, where her username is ellaricouardsurfair on LinkedIn.1

Ella's role at Surf Air, a company known for its innovative approach to air travel, indicates her involvement in the aviation and hospitality sectors, with a focus on premium customer service and member relations.