Suggestions
Elena Nasoni
Hospitality Desk/Customer Care Senior Manager
Elena Nasoni is a seasoned Customer Care Manager with over 15 years of experience in directing and leading various units. She excels in providing solutions to meet the needs of both internal and external stakeholders. Elena possesses exceptional verbal and written communication skills, along with strong problem-solving and analytical abilities. She is fluent in English, a native Italian speaker, and has intermediate proficiency in Spanish. Elena is well-versed in tools like HFP (Helicopter Flight Program), Microsoft Office, Dropbox, and Google Docs, Sheets, and Slides. She is also skilled in remote communication technologies such as Zoom, Microsoft Teams, and Google Meet. Elena is known for her strong analytical skills, data-driven thinking, troubleshooting abilities, passion for learning, and a positive attitude.