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Edward McDonald
Senior Technical Support Engineer at Micro Focus, Inc
Edward McDonald is a Senior Technical Support Engineer at Micro Focus, located in Manassas, Virginia. He has a robust background in technical support and presales engineering, showcasing extensive experience in IT solutions. His professional history includes roles that emphasize his skills in technical support and quality assurance, making him a seasoned expert in his field.1
In his current position at Micro Focus, Edward is responsible for providing advanced technical support to clients, ensuring they can effectively utilize the company's software solutions. His expertise in sales and presales engineering also highlights his ability to communicate complex technical concepts to clients, facilitating better understanding and implementation of technology solutions.1
Edward's LinkedIn profile indicates that he has a strong track record of working with various IT products and services, contributing to his reputation as a knowledgeable resource in the technical support domain.1