Vanderbilt University

Licensed Real Estate Agent at Triplemint

New York, New York, United States

Triplemint

Licensed Real Estate Agent

Elegran Real Estate

Define, develop, and manage full HR function, strategize and execute firm-wide people initiatives, and act as primary change agent at high-growth digital performance benchmarking startup funded by General Catalyst.

- Designed and manage full-cycle onboarding, employee change, and offboarding processes
- Designed, coordinate, and host 5-day orientation program
- Identify gaps, advise on, implement, and lead all learning & development initiatives
- Conduct 1x1 coaching sessions with a focus on developing new managers and executives
- Build strong relationships with employees, managers, and executives at all levels
- Target and drive opportunities to improve HR strategy/process via use of people metrics, exit interviews, employee and manager feedback, structured focus groups, and best practice knowledge
- Continuously identify opportunities to improve organizational structure and design; partner with leadership to implement change
- Designed, and manage bi-annual performance management cycles; coordinate employee compensation/bonus plans
- Engage in all employee relations issues; rolled out performance improvement plan (PIP) process; conduct terminations when necessary
- Manage all compliance activities: EEO, FLSA, ACA, FMLA, ADA, HIPAA, etc.
- Built and manage all UK HR functions in partnership with Managing Director of Europe
- Drive overall benefits strategy; created and rolled out full benefits package (medical, dental, vision, FSA, commuter, 401k, gym discount, life, LTD); manage insurance renewals; host open enrollment periods; troubleshoot insurance and claims issues
- Manage employee mobility and relocation activities
- Developed and manage immigration program (F1, H1B, TN, PERM, I/C Tier 2)
- Implement and advise the business on all people policies and procedures
- Identified and implemented comprehensive HRIS solution; eliminated all HR paper processes; act as HR product manager in following areas: HRIS, immigration, expenses, equity, and payroll platforms

L2 Inc.

HR Generalist

Acted as generalist, operational HR consultant, and strategic business partner for leading international proxy and governance advisory firm funded by Vestar Capital.

- Acted as first point of contact for employee requests, questions, and concerns relating to all HR functions
- Acted as HR Business Partner for NY and Boston offices; engaged heavily in employee relations issues
- Conducted onboarding and offboarding activities for Americas region, including benefits orientations, exit interviews, and paperwork processing
- Designed and hosted 3-day new hire training events for Americas region
- Created and implemented policies; maintained Handbook; recommended policy to Global Head of HR
- Designed and managed affirmative action and EEO-1 programs; proactively made improvements to process
- Partnered with HR teams in Europe and Asia to design and implement training, create and update global policies/procedures, roll out HR intranet pages, streamline staff communications
- Led and executed cross-functional process improvement projects to ensure scalability; built strong partnerships with IT, finance, office management
- Ensured compliance with evolving city, state, and federal employment laws
- Educated managers and staff on performance management processes; implemented new “ongoing feedback” process for 2015 cycle
- Managed mobility and relocation activities for New York, Boston, and London offices
- Conducted global immigration activities firm-wide (F1, H1B, L1, J1)
- Coordinated year-end activities: promotion, bonus, and compensation planning
- Partnered with hiring managers on staffing needs and recruitment process; conducted candidate interviews; assisted with recruitment coordination, outreach, and offers; conducted background checks
- Assisted in workforce planning by generating HRIS reports, tracking data, and interpreting data
- Coordinated equity/stock options program in partnership with legal department
- Participated in merger and acquisition activities

ISS  -  Institutional Shareholder Services

Human Resources Generalist

Promoted into senior generalist role with added responsibility in recruitment and staffing for all six divisions of award-winning digital media company.

- Acted as first point of contact for employee requests, questions, and concerns
- Partnered directly with hiring managers to execute full life cycle recruitment for all junior-level openings (0-5 years full-time experience), including compensation planning, job description building, candidate sourcing, interviews, offer/salary negotiations, and reference checks
- Proactively sourced passive candidates and conducted informational interviews to build candidate pipelines
- Managed internal promotions/transfers at junior levels across divisions; acted as career counselor to staff
- Implemented new company referral bonus program, digital employment application, and digital position tracking system
- Managed onboarding and conducted weekly new hire orientations
- Partnered with benefits specialist to implement and promote new company wellness program; provided strategic and day-to-day support for program, including wellness newsletters to staff
- Participated in the development and implementation of policies and procedures
- Managed full life cycle of annual Fellowship Program and paid summer internships, including recruitment and career fairs, placement, orientation and onboarding, benefits enrollment and maintenance, employee relations issues, performance management, exit interviews, and offboarding

Atlantic Media

Senior HR Associate, Talent & Culture

Assisted Human Resources team in the areas of recruitment, benefits, and Fellowship Program management for three out of six divisions of award-winning digital media company.

- Acted as first point of contact for employee requests, questions, and concerns
- Worked closely with recruiting team to manage recruitment process for open positions at all levels: created and maintained job postings across outlets; acted as candidate point of contact; partnered with hiring managers to meet needs such as resume review, scheduling, phone screens and in-person interviews, reference checks
- Worked closely with benefits team to maintain and support company benefits programs: processed all enrollments, changes, and terminations within HRIS and vendor systems; acted as new hire benefits point of contact; participated in weekly orientations to act as added resource
- Managed full life cycle of annual Fellowship Program and paid summer internships, including recruitment and career fairs, placement, orientation and onboarding, benefits enrollment and maintenance, employee relations issues, performance management, exit interviews, and offboarding
- Partnered with payroll to ensure accuracy in employee pay and deductions; process change requests
- Maintained affirmative action data to comply with OFCCP regulations
- Managed monthly benefits billings
- Executed company happy hours and other employee engagement events

HR Associate, Talent & Culture

Independently managed all day-to-day HR activities, acted as main employee liaison, and pushed strategic direction for national governing body of soccer.

- Administered benefit programs, managed enrollments, and processed benefit change requests
- Maintained strong relationship with insurance broker; participated heavily in insurance renewals
- Posted and maintained job descriptions, replied to telephone and email inquiries about open jobs, and conducted resume and phone screenings
- Managed onboarding process for new hires: oversaw completion of payroll and government paperwork, provided overview of benefit plans and policies, distributed introductory announcements to staff
- Coordinated annual performance reviews and recommended improvements to streamline process for 2012
- Maintained personnel files and completed audits to maintain employment law compliance
- Implemented three new benefit offerings to better recruit and retain top talent: dependent care FSA, CTA transit pre-tax benefits, voluntary life insurance
- Revamped 5-year-old Employee Handbook to increase employee awareness of updated policies
- Collaborated with ADP on payroll enhancements, allowing employees to track PTO online and on pay stubs
- Coordinated leaves of absence: FMLA leave, unpaid leave, disability leave
- Streamlined payment system for 200+ referees and managed flawless transition from accounting department

U.S. Soccer Federation

Human Resources Specialist

Updated, redesigned, and created new training programs for one of Tennessee’s largest employers.

- Created employee satisfaction and training effectiveness surveys to be administered post-training, ensuring improvement in the amount and quality of feedback
- Updated training website’s layout and content to improve clarity and organization of information
- Developed ‘employee engagement’ training workshop, including training booklet and activities, to increase engagement and retention levels of VU Medical Center staff

Organizational Effectiveness and Training Intern (HR)

Screened employment applications, conducted reference checks, administered new hire paperwork, and conducted personnel file audits for premier luxury hotel, world-renowned for top quality personnel and service.

The Ritz London

Human Resources Intern

Assisted in development of new talent management projects for international HR consulting firm.

-  Conducted research on new HR development practices for future usage in consulting projects
-  Wrote monthly e-newsletters for clients that communicated various tips and new ways of thinking

BPI Group

Talent Management Intern

Trained new members, assisted in events planning and implementation, and assisted in recruitment for Vanderbilt chapter of national business fraternity.

- Designed, prepared, and implemented 8-week training program for 20 new members, meant to provide members with job search skills and teach them the history and bylaws of the fraternity
- Collaborated with other executive board members to plan 12+ recruitment, networking, and business education events
- Conducted face-to-face interviews with prospective members during recruitment periods and communicated results to fraternity

Alpha Kappa Psi

Director of Training & Development

Assisted Editor with preparing articles and other content for national commercial architecture magazine.

- Interviewed architects via telephone to gather information for future articles
- Wrote article about LED lighting initiatives on college campuses for August 2008 issue

Lauren Redmond