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Dylan Tan
Co-Founder of Replyr.ai | ChatGPT for inbound customer chats
Dylan Tan is the Co-Founder of Replyr.ai, a company that utilizes AI technology to enhance customer service by automating responses to inquiries across various messaging platforms such as Instagram, WhatsApp, Facebook Messenger, and Telegram. He has been in this role since May 2023, following a pivot from a prior focus on fintech to addressing the growing need for instant customer response solutions in businesses.1
Professional Background
Before launching Replyr.ai, Dylan Tan co-founded Sugar, a company he led as CEO from May 2018 until July 2023. He has a background in sales and marketing, having worked at Skyscanner in various roles, including Sales Manager for the APAC region. His early career included internships at notable firms such as Unilever and Accenture, where he gained experience in marketing and management consulting.1
Education
Dylan holds a Bachelor of Business Management with a focus on Marketing and Corporate Communication from Singapore Management University, which he attended from 2010 to 2014.1
Skills and Languages
Dylan is proficient in English, Malay, and has limited proficiency in Indonesian, showcasing his ability to engage in diverse markets.1
Overall, Dylan Tan is recognized as a results-oriented entrepreneur with a strong focus on leveraging AI to improve customer engagement and service efficiency.
