Suggestions
Dragan Zaric
CX Transformation Leader, Enabling Enteprises to deliver Amazing Customer Experience
Dragan Zaric is a Digital Transformation Leader with a focus on aligning technology solutions with business outcomes to maximize technology investment value.
He excels in driving customer engagement and transformation through technology innovation, resulting in increased revenue, reduced costs, improved operational efficiency, customer and employee satisfaction, with a strong emphasis on security and compliance.
With a deep understanding of business priorities, industry trends, customer objectives, and strong executive relationship management skills, Dragan has a track record of delivering impactful outcomes and commercial success.
His expertise lies in orchestrating and governing large-scale customer engagement projects involving Fortune 100 companies, collaborating effectively with customers, channel partners, systems integrators, and third-party developers.
Dragan Zaric holds a Master's degree in Electrical, Electronics, and Communications Engineering from the University of Belgrade.
He has held key leadership positions in reputable organizations such as TTEC Digital, Glance, Twilio, Microsoft, and Cisco, where he showcased his talents in digital sales, account management, customer experience innovation, and service delivery.
