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Donna Koehn
Director of Human Resources at Self Help
Professional Background
Donna Koehn is a seasoned professional in the field of Human Resources, bringing a wealth of experience and expertise to her current role as the Director of Human Resources Operations at Self-Help. With a robust career spanning various organizations, her leadership and operational acumen have significantly contributed to enhancing employee engagement and fostering workplace culture.
In her role at Self-Help, Donna manages the strategic and operational aspects of human resources, focusing on aligning HR initiatives with organizational goals. She plays a pivotal role in developing programs that attract, retain, and engage talent while promoting diversity and inclusion within the workplace. Her innovative approach to human resource management has helped streamline HR processes, increase efficiency, and improve overall employee satisfaction.
Prior to her current position, Donna served as the Human Resources Administrator at Shaw University, where she was instrumental in implementing HR best practices and policies that aligned with the university's mission. Her time at Shaw University allowed her to build strong relationships across different departments and ensure that the HR needs of the faculty and staff were met effectively.
Before her tenure at Shaw University, Donna held the position of Director of Personnel at Easter Seals UCP North Carolina & Virginia. There, she developed and managed personnel strategies that supported the organization’s commitment to serving individuals with disabilities. Her efforts in this role underscored her passion for making a positive impact on the community and her dedication to enhancing the lives of others through effective human resource management.
Education and Achievements
Donna Koehn earned her Bachelor of Arts in English from the prestigious University of Maryland. This academic background has not only equipped her with strong communication skills but also enabled her to critically assess and enhance the human resources frameworks within her organizations. Her education forms the foundation of her approach to creating inclusive and supportive workplaces.
Throughout her career, Donna has consistently demonstrated a commitment to professional development and continuous learning. She has pursued opportunities to expand her knowledge of HR regulations, compliance, and best practices, which has reinforced her effectiveness as a leader in her field. Donna's innovative mind and ability to adapt to the ever-evolving landscape of human resources have positioned her as a thought leader in her profession and an invaluable asset to the organizations she serves.
Notable Achievements
- As the Director of Human Resources Operations at Self-Help, Donna has led numerous initiatives designed to enhance employee engagement and improve retention rates. Her strategies have not only benefited the staff but have also significantly contributed to the organizational goals and overall mission of Self-Help.
- During her time at Shaw University, Donna successfully revamped the onboarding process, making it more streamlined and user-friendly, which resulted in a smoother transition for new employees and increased their satisfaction levels.
- At Easter Seals UCP, Donna developed training programs that empowered staff and improved service delivery to clients, showcasing her commitment to professional growth and community service.
With a blend of academic prowess and extensive hands-on experience in human resources, Donna Koehn stands out as a leader in the field. Her ability to merge strategic thinking with a compassionate approach sets her apart, allowing her to drive positive change and contribute meaningfully to each organization she joins.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.