Divya Samtani, CPC, ELI-MP

Divya Samtani is currently the Organisational Change Lead at HSBC, based in Hong Kong. In this role, she focuses on facilitating transformation and change initiatives within the organization, leveraging her expertise in communications and innovation.

Professional Background

• Experience: Divya has a diverse background that includes roles in communications and education. She has been instrumental in driving change management processes at HSBC, contributing to the bank's strategic goals and operational efficiency.23
• Education: She is certified as a Professional Coach (CPC) and holds a credential as an Energy Leadership Index Master Practitioner (ELI-MP), indicating her proficiency in coaching and leadership development.3

Skills and Expertise

Divya possesses a broad skill set that encompasses:

• Change Management: Leading initiatives to ensure smooth transitions during organizational changes.
• Communication: Crafting effective communication strategies to engage stakeholders throughout the change process.
• Coaching: Supporting individuals and teams in adapting to new environments and challenges.

Her contributions are part of HSBC's broader strategy to enhance its operational capabilities and foster a culture of continuous improvement as the bank prepares for future growth.1