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    Dipanjan Saha

    ITIL and ServiceNow Senior Analyst with 5 years of experience in implementing end to end customer requirements. Excellent understanding of business operations for effective analysis of data

    Dipanjan Saha is a Masters Student at Frankfurt University of Applied Sciences.3 He recently completed his thesis on "Performance Analysis of ServiceNow Predictive Intelligence over," which he successfully defended on October 2, 2023.2

    Saha has a background in front-end UI development, with 5 years of experience in customizing the ITSM cloud ticketing tool ServiceNow for global clients. His education at Frankfurt University of Applied Sciences spans from 2019 to 2023.1

    In addition to his academic pursuits, Saha has professional experience with Lufthansa Industry Solutions, as indicated by his LinkedIn profile.1 His areas of expertise seem to include computer science and engineering, with a focus on business and law applications.4

    It's worth noting that there may be some confusion with other individuals named Dipanjan Saha, such as an Associate Research Scientist at Northeastern University.5 However, the information provided about the Masters Student at Frankfurt University of Applied Sciences is specific to the LinkedIn profile mentioned in the query.

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