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Tania Ghosh
Senior Technical Support Engineer(UX) at ServiceNow
Tania Ghosh is a highly skilled professional with extensive expertise in ServiceNow scripting, JavaScript, Agile processes, and ITIL.
With hands-on experience across various ServiceNow modules like Incident Management, Problem Management, Service Portal, Business rules, UI Policies, and more, Tania demonstrates a comprehensive understanding of ServiceNow functionalities.
Tania also possesses a strong background in core Java, object-oriented programming (OOPs) concepts, and SQL, enabling her to tackle complex technical challenges with ease.
Having worked on the implementation and enhancement of modules such as Service Portal, Performance Analytics, Connect chat, and Mobile Application, Tania brings a wealth of experience to the table.
Her proficiency extends to working with Business Rules, Client Scripts, Glide Ajax, UI Actions, and various other technologies, showcasing her versatility in handling diverse technical tasks.
Tania Ghosh completed her B.Tech in Information Technology from the esteemed Future Institute Of Engineering and Management.
She has held key positions at ServiceNow, starting as an Associate Technical Support Engineer and steadily progressing to roles like Technical Support Engineer and later Senior Technical Support Engineer, where she honed her skills and contributed significantly to the organization.
Prior to her tenure at ServiceNow, Tania gained valuable experience as a Program Analyst at Cognizant, further enriching her professional profile.