SourceCon Academy

Georgia Piedmont Technical College

Robert Morris University - Illinois

Recruiter at Meta (UX Research) - Hire User Experience Researchers with expertise in Qualitative, Quantitative, and Mixed-Methods research (e-commerce/hi-tech, B2B, mobile app, strategic/generative user exp)

VTA provides bus, light rail, and paratransit services.

** We are hiring! **
See more Current Openings:  https://www.vta.org/about/careers  
Benefits at VTA:  https://www.vta.org/about/careers/benefits  

+ Senior Mechanical Engineer - Auto Systems
+ Senior Transportation Engineer 
+ Senior Project Controls Engineer
+ Light Rail Track Worker
+ Transit Safety Officer
+ Substation Maintainer
+ Facilities Maintenance Manager
+ Investment Program Manager
+ Light Rail Signal Maintainer
+ Management Analyst - Procurement & Contracts
+ Senior Business Systems Analyst
+ Real Estate Project Implementation Manager
+ Senior Land Surveyor

Recruiting Team Lead

Specialized in recruiting highly skilled User Experience Researchers with expertise in Qualitative, Quantitative, and Mixed-Methods research for industries such as e-commerce/hi-tech, B2B, mobile app, Machine Learning, and strategic/generative user experience. 

Accomplishment Highlights:
Diversity: Made significant contributions to advancing diversity and inclusion efforts, resulting in an exceptional Diversity Impact Metric (DIM) of 404%, representing the highest percentage achieved.

Candidate Satisfaction: Received exceptional feedback from candidates in Candidate Satisfaction Surveys and maintained a Candidate Satisfaction Rate at 97% out of 90%.

Company Goals: Consistently surpassed annual targets by double to triple, demonstrating exceptional performance and a track record of overachievement.

Team Engagement: Played a vital role in mentoring and training new members of the recruiting team, equipping them with essential skills and knowledge in various aspects of recruitment processes. These include facilitating debriefs, conducting interview preparations, conducting persuasive sales calls, effective closing techniques, & more, contributing to overall team engagement and success.

Community Engagement: Actively engaged in building an internal community by serving as a mentor in the Odyssey Mentor Program, guiding new hires in navigating Meta's culture and processes. Served as a Meta Connections Ambassador, providing support to interviewees by addressing their inquiries about the company & work environment. Actively participated in talent camps during the onboarding process, delivered presentations at events, and participated in inclusive marketing training series.

Senior Technical Recruiter

Responsible for all aspects of recruiting for various roles across the United States, with a primary focus on IT roles for the hottest and niche skills in the market, including software engineers, developers, programmers, technical project/program/product managers, testers, technical writers, DBA, researchers, product designers, director & executive level staff, and more (i.e. Java, DevOps, Kubernetes, .NET, BigData, Oracle, UX and more). Supported 40+ hiring managers.

Accomplishment Highlights: 
Skillfully handled a substantial workload ranging from 25 to 70+ requisitions concurrently, a result of the company's rapid expansion and continuous progress.

Proficiently oversaw vendor tools and effectively provided comprehensive training to hiring managers and recruiting teams on a wide range of global recruiting tools and job boards, both domestically and internationally. This encompassed renowned platforms such as HireVue, HackerRank, Linkedin, Indeed, SCOUT, CareerBuilder, Broadbean, and various others.

Global Payments Inc.

Senior Technical Recruiter & Sourcer

Recruiting Team Lead and managed the VMS customer accounts and subcontractor partners for various clients, including Capgemini (Coca-Cola Refreshments, Astellas), CGI, Fujitsu, Aflac, and more. 

Accomplishment Highlights:
Orchestrated end-to-end recruiting processes, encompassing full life cycle recruitment and proactive networking strategies to cultivate a robust pipeline of qualified candidates and efficiently fill open positions.

Implemented comprehensive reporting mechanisms, utilizing recruiting metrics to generate insightful reports that provided valuable data and analysis. These reports contributed to informed decision-making and enhanced recruitment strategies

Successfully executed direct and third-party sourcing and recruiting strategies for a wide range of ERP/SAP and IT positions, encompassing critical roles such as Project Managers, Business Analysts, IT Architects, Network Engineers, Software Engineers, Internet Programmers & Developers, Database Administrators (DBAs), Quality Assurance (QA) Testers, ABAP Developers, BASIS Administrators, Solution Managers, Business Object Developers, Supply Chain Management professionals, PeopleSoft Consultants, and more. This recruitment effort aimed to assemble top talent for high-profile projects across the United States. In addition to technical positions, effectively sourced and recruited for non-technical roles, ensuring comprehensive staffing support for diverse project requirements.

The Royak Group

VMS Manager (IT/ERP Recruiting & Account Mgmt) and Recruiting Team Lead

Managed the talent acquisition team and staffing function for the NGIS/Public Health Operating Unit, including the $500M+ CITS (Centers for Disease Control Information Technology Support) contract, NCHS, SAMSHA, and SCMS.

Accomplishment Highlights:
Provided exceptional leadership by mentoring, training, and coaching the recruiting team and hiring managers in relationship management, ensuring they leveraged requisition load efficiently. This included preparing them for readiness and equipping them with effective action plans to swiftly fill critical positions during emerging health threats such as Anthrax, SARS, Avian Flu, H1N1, Katrina, & more.

Implemented advanced sourcing techniques to attract and secure top talent in specialized roles, including software engineers, programmers, project managers, technical writers, data analysts, biostatisticians, epidemiologists, and other critical positions.

Played a pivotal role in Northrop Grumman's success by contributing to the staffing-oriented section of the CITSII and CIMS RFPs (Response for Proposals), which resulted in securing both contracts, showcasing the company's competitive edge in the industry.

Received a high customer satisfaction rating in staffing, including time-to-fill and qualified candidates for 2 consecutive years by assisting company in going above and beyond customer program goals. Substantially boosted the overall customer satisfaction for priority customer of critical requisitions through program surges. 

Played a pivotal role in Northrop Grumman's success by contributing to the staffing-oriented section of the CITSII and CIMS RFPs (Response for Proposals), which resulted in securing both contracts, showcasing the company's competitive edge in the industry.

Recognized for taking the lead in surpassing yearly goals and hiring a record number of college hires in 2010.

Northrop Grumman Information Systems

Talent Acquisition Manager (IT/Public Health OU)  - Centers for Disease Control & Prevention Program

Led a team of over 30 direct reports within a matrix organization consisting of 200 staff members. Held the responsibility for overseeing and supporting the hiring process for various disciplines, with a particular focus on IT and Public Health, supporting 40+ hiring manager clients. This encompassed a range of activities, such as candidate identification, conducting interviews, coordinating customer meetings, completing reference checks, and managing the preparation and delivery of offer packages.

Accomplishment Highlights: 
Maintained accurate and up-to-date recruiting and training metrics, ensuring that data was readily available to inform decision-making Executives. Managed databases related to staff travel and education, providing comprehensive support in tracking and coordinating these aspects.

Contributed to project and personnel management by assisting in the identification of development needs and training opportunities for staff members. Conducted 30/60/90-day customer and new employee reviews, as well as annual performance appraisals, fostering a culture of continuous growth and improvement.

Demonstrated strong organizational skills by producing, organizing, and coordinating reporting for all personnel support activities, ensuring effective communication and documentation throughout the team.

Northrop Grumman (Centers for Disease Control & Prevention Programs/NCHSTP/DHAP, GAP)

Program Task Manager (CDC Programs - NCHSTP/DHAP, GAP)

Accomplishment Highlights: 
Demonstrated expertise in developing and implementing recruitment and selection practices tailored to the unique requirements of IT and Public Health environments, in support of various CDC centers and agencies. Played a crucial role in creating and executing action plans to rapidly fill surge positions and critical roles during sudden epidemics, such as Anthrax, SARS, and Monkeypox outbreaks. Supported 20+ hiring managers.

Collaborated closely with leadership teams and management to identify customer position specifications and viable candidates, effectively aligning recruitment efforts with organizational needs. Maintained open lines of communication with customers to ensure a clear understanding of position requirements and specifications.

Successfully managed an average of 20-50 active requisitions, utilizing effective sourcing strategies to attract and recruit top talent in positions such as software engineers, developers, programmers, project and product managers, data analysts, epidemiologists, biostatisticians, and more. Additionally, provided valuable training and mentoring to junior HR staff members, fostering their professional growth and development.

Applied extensive knowledge and understanding of hiring and employment laws, policies, and procedures, ensuring compliance throughout the recruitment process.

Took charge of coordinating diversity recruitment activities, actively promoting and enhancing diversity initiatives. Collaborated with INS regulations to navigate the hiring process for non-US citizens, facilitating a smooth and compliant recruitment process.

Assumed the role of Acting Assistant Program Manager/Task Manager until a replacement was found for NCCDPHP, demonstrating adaptability and the ability to step into leadership roles to ensure continuity and effective program management.

Northrop Grumman (formerly TRW, Inc)

Staffing Manager/Technical Recruiter (Centers for Disease Control & Prevention Progam)

Accomplishment Highlights:
Demonstrated exceptional recruitment capabilities in a high-volume environment, successfully sourcing and placing candidates for both permanent and contracting positions for esteemed clients such as The Home Depot, BellSouth and affiliates, Delta, The Weather Channel, Equifax, Coca-Cola, SunTrust, State of Georgia, FATS, TRW, and more, spanning the Georgia area.

Collaborated closely with account executives and management staff, playing a pivotal role in identifying client position specifications and viable candidates. Supported account executives in maintaining existing client accounts, fostering strong client relationships, and ensuring client satisfaction.

Employed a diverse range of sourcing strategies to identify qualified candidates, including cold calls, participation in user groups, targeted advertising, sourcing techniques, compelling written ads, Internet searches, and leveraging referral networks. This multi-faceted approach ensured a robust pipeline of top-tier candidates.

Served as an assistant supervisor for technical consultants while on client sites, providing oversight to track project progress and facilitate problem resolution as required. This proactive approach ensured seamless project delivery and client satisfaction.

Made significant contributions by providing guidance to candidates on career paths and conducting "Candidate Preps" to prepare them for client interviews. This personalized approach enhanced the candidate experience and increased the likelihood of successful placements.

Effectively managed a high requisition load, handling an average of up to 60 positions simultaneously in a high-volume environment. Additionally, established and maintained a queue of qualified candidates, ensuring a continuous pool of talent for efficient and timely placements.

Dionna Smith