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Diogo Costa
Head of QA Success at Zendesk
Diogo Costa is the Head of QA Success at Zendesk, focusing on quality assurance for customer service. Here are some key details about Diogo:
Professional Background
- Currently works as Head of QA Success at Zendesk (formerly Klaus)4
- Has been with Zendesk for over 3 years, starting around July 20193
- Previously worked at Pipedrive after moving to Estonia in 20164
Education and Location
Role and Expertise
- Specializes in customer service quality assurance and success12
- Works with companies to implement and optimize QA processes for support teams12
- Helps organizations maintain high-quality customer experiences as they scale12
Professional Presence
- LinkedIn username: diogodoc4
- Actively shares insights and experiences related to QA and customer service on professional platforms3
Diogo's background in both Brazil and Europe, combined with his experience at tech companies like Pipedrive and Zendesk, has likely given him a broad perspective on global customer service practices and quality assurance strategies.
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Location
Lisbon, Lisbon, Portugal
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Mutual Connections
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Clay can make mistakes, so please verify responses. Data is from public sources. Trademarks are property of their respective owners.
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Jack Marr, Ph.D.
Clinical Associate Professor of International Business and Global Programs Director at Boise State University's College of Business and Economics
Jamie Watkins
Alive | Awake | Dad * 3 | 30 Years Fran | 10 Businesses | 4 Exits | Now 11 Just Jamie | “Power to Change is Within”
Branislav Zivkovic
Multilingual VP, Global Sales | Technology | Consumer Electronics | Audio | Musical Instruments | International Expansion | Brand Development | Sales Turnaround | Market Penetration | Product Strategy | M&A | Restructure
Mutual Connections
See who you know in common with Diogo