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Dimitar Manavski
Changing life and well-being of more than 650 millions of European Union and European citizens.
Dimitar Manavski is a young, highly motivated, and skilled IT Manager, Analyst, and Consultant with over 12 years of experience in Service Delivery, Account Management, and Service Management in diverse multicultural environments.
He excels in providing immediate impact and strategic value to IT organizations through his process knowledge and technical expertise. Dimitar is a mission-driven team player known for his strong leadership, coaching, mentoring, organizational, and presentation skills.
With a track record of working effectively in high-stress conditions, Dimitar is adept at making responsible decisions to meet project deadlines. He collaborates with external companies and vendors to resolve complex issues and ensure timely project completion.
Dimitar possesses excellent communication, analytical, and problem-solving skills with a wealth of customer-facing experience. He is a fast learner, skilled in multitasking, and comfortable working independently, embracing challenges and driving positive changes.
As a task-oriented and open-minded global citizen, Dimitar effectively navigates different cultures. He has a deep understanding of ITIL and ITSM, and extensive experience in managing escalations, conflicts, and crisis incidents with significant impacts on customers' environments and businesses. Moreover, he is proficient in various ticketing and management systems.
Dimitar Manavski holds a Bachelor's degree in Economics of Telecommunications from the University of National and World Economy, and a Specialist degree in Computer Engineering and Technology from the Technological School 'Electronic Systems,' associated with Technical University - Sofia.
His professional journey includes roles such as Senior Manager (L4) at TransEuropean Systems at the Directorate-General for Taxation and Customs Union at the European Commission, Formerly EMEA Service Management Account Process Lead at DXC Technology, Formerly Senior Messaging & Collaboration (Exchange) Technical Support Engineer/Shift Leader at HP, and Formerly Windows Support Engineer/Team Coordinator at Adecco Bulgaria.