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Dilpreet Singh
Head - CRM, Loyalty & Customer analytics - Global 30 under 40 Loyalty royalty - Ex- Dominos - Ex- Amex
Dilpreet Singh (CLMP™) is a highly experienced professional with a background spanning over 16 years in industries such as Hospitality, QSR, Retail, and BFSI. Currently, he holds the position of Head of CRM and Loyalty at Oberoi Hotels & Resorts, focusing on driving repeat business through data-driven marketing strategies. Prior to this role, Dilpreet was the CLM lead at Jubilant Food Works, overseeing increased order frequency and customer retention for Domino's Pizza and Dunkin' Donuts franchises in various countries. He also managed CRM and Loyalty at The Smile Group and served in account management roles at American Express for clients across North America, ANZ, and EMEA regions. Dilpreet's expertise has been acknowledged by his inclusion in the 'top 30 under 40' Loyalty professionals list by Loyalty Magazine, UK in 2020.
