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Bruce Lahood
Vice President / Principal Loyalty Strategy Consulting
Bruce Lahood is the Vice President and Principal of Loyalty Strategy Consulting at Mastercard. He has a strong background in the hospitality, tourism, and airline industries, where he has developed extensive expertise in customer strategy, experience, and engagement. His role at Mastercard involves leading initiatives that focus on loyalty programs and personalization strategies, particularly in the travel sector.
Lahood has been recognized for his insights on trends shaping travel loyalty programs and has contributed to discussions around customer engagement in various forums, including LinkedIn. His experience positions him as a key player in developing innovative strategies that enhance customer loyalty in competitive markets.12
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Location
Atlanta Metropolitan Area
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