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Dhilon Solanki
UK & EMEA Director at MyGuestlist / Sprout CRM
Professional Background
Dhilon Solanki is a strategic, creative, and versatile Sales and Marketing Director with over 15 years of extensive experience in integrated marketing, specifically within the Food & Beverage (F&B), hospitality, entertainment, retail, and leisure sectors. Known for his exceptional organizational and communication skills, Dhilon has consistently excelled in diverse marketing environments, driving successful campaigns that align with company objectives and enhance brand visibility.
Throughout his career, Dhilon has held notable roles such as the UK & EMEA Director at Sprout and formerly as the UK & EMEA Director at MyGuestlist. There, he successfully implemented comprehensive marketing strategies tailored to multi-site and multi-branded operations, driving significant sales growth and ensuring that key performance indicators (KPIs) are met. As an Interim Marketing Director at Creams Cafe, he focused on elevating brand presence and consumer engagement through innovative marketing techniques.
Dhilon's journey also includes a rich background in consulting, most recently as a Hospitality Marketing & Digital Marketing Consultant at DataTherapy, where he advised various clients on enhancing their brand strategies through digital transformation. His expertise has positioned him as a leader in the marketing field, especially within the realms of hospitality and leisure. With a proven track record, he has successfully developed campaigns that yield top-line sales, increased admissions, and optimized revenue streams across numerous platforms.
Education and Achievements
With a strong academic foundation, Dhilon holds a BA (HONS) in Business Marketing from Kingston University, where he graduated with a commendable 2:1. This educational background set the stage for his extensive career in marketing, blending theoretical knowledge with practical application in real-world business scenarios.
His professional journey is marked by impactful roles leading to various achievements, including:
- F&B Menu Development: Dhilon has an exceptional ability to manage the entire food and drink menu development process, collaborating closely with development chefs, supplier sourcing, and recipe engineering to create innovative offerings.
- Event Management Expertise: Dhilon has developed, produced, and executed numerous B2C and B2B events, including trade shows, product launches, and corporate parties, all delivered on time and within budget, showcasing his project management capabilities.
Skills and Core Competencies
- Strategic Marketing: Dhilon is adept at crafting and executing integrated marketing communication strategies that respond effectively to market dynamics, ensuring that all efforts contribute to the overall business strategy.
- Business Development & Sales: His focus on creating and implementing compelling campaigns has resulted in increased revenue growth, improved margins, and an enhanced customer experience. Dhilon's commercial awareness aids in making informed decisions that boost business performance.
- Digital & CRM Expertise: With a command over evolving digital strategies, Dhilon enhances user engagement through websites, mobile platforms, and extensive data analytics, implementing SEO, PPC, and CRM strategies that connect with consumers meaningfully.
- Leadership & Team Management: Dhilon has successfully guided teams, fostering an environment of motivation and professional development. His recruiting strategies ensure that he builds capable teams ready to meet the company's objectives.
Achievements
Dhilon's career is filled with commendable achievements across various sectors. Some highlights include:
- Co-Founder at Pecking Order Restaurants: His entrepreneurial venture showcases his ability to identify market needs and develop innovative solutions within the dining segment.
- Head of Marketing at Premium Bars & Restaurants: In this role, he was instrumental in redefining brand strategies and enhancing customer engagement through targeted marketing efforts, solidifying the brand's presence in the market.
- Successful Marketing Campaigns: Dhilon successfully launched multiple marketing initiatives for late-night bars and nightclubs that not only increased patronage but also improved the overall guest experience.
- Strategic Partnerships: Throughout his career, Dhilon has established beneficial co-branding partnerships and collaborated with third-party brands, enhancing marketing reach and brand awareness.
- Trend Research and Development: His dedication to research enables Dhilon to stay ahead of industry trends, allowing him to integrate fresh ideas into marketing plans that resonate with current consumer preferences.
As a multifaceted professional, Dhilon Solanki’s journey continues to evolve. With a commitment to excellence in sales and marketing within the F&B and hospitality sectors, he remains passionate about driving innovation, enhancing guest experiences, and contributing effectively to brand growth. With his extensive background, Dhilon is well-equipped to tackle challenges and leverage opportunities that arise in the vibrant landscape of marketing today.