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Derek Graff
Customer Experience, Lyft
Derek Graff is a dedicated professional with a Bachelor of Arts (B.A.) in Business Administration and Management from Florida Gulf Coast University. He has gained extensive experience in various leadership roles within top organizations. Currently, he serves as a Program Manager at Lyft. Derek previously held positions such as Senior Team Lead for Customer Differentiation, Technical Support Team Lead, and Customer Experience Team Lead at Lyft. Prior to his tenure at Lyft, he excelled as the Department Manager for Men's Tailored Clothing & Furnishings at Nordstrom and as a Customer Account Specialist at Coca-Cola Enterprises.