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Charlotte Russell
Manager, Knowledge Base at Lyft | Process Improvement, Content Strategy, Workflow Design
Charlotte Russell is a professional with a background in Art History, having studied for a BA at San Francisco State University. She has a wealth of experience in various roles at prominent companies, including Lyft and Apple Inc. At Lyft, Charlotte held positions as Manager, Program Manager, Program Lead, and Customer Experience Team Lead in the Knowledge Base and Customer Experience departments. Prior to her time at Lyft, she served as a Business Specialist at Apple Inc.