Denise Twum

Denise Twum is a professional with a diverse background in public health, customer support, and qualitative research.

She holds a Master of Health Sciences in Social and Behavioral Sciences with a focus on qualitative research from Johns Hopkins Bloomberg School of Public Health.

Denise's passion for helping people and understanding their needs has driven her career, starting with a Watson Fellowship that allowed her to research responses to domestic violence in multiple countries.

Her skills in qualitative research and data analysis have been instrumental in her roles at tech startups like issuu and Color, where she managed customer support and provided valuable insights for product improvements.

With a Bachelor of Arts in Biology and Women's and Gender Studies from Amherst College, Denise has a strong foundation in understanding diverse perspectives and addressing complex health issues.

She has also contributed to organizations such as Futures Without Violence and Project OKURASE, demonstrating her commitment to making a positive impact through research and advocacy.

Denise's expertise includes needs assessment, literature review, process improvement, and customer success, making her a versatile professional in both public health and customer support sectors.

Her friendly demeanor, empathetic listening skills, and ability to connect with people have been key to her success in roles that require building relationships and understanding customer needs.

Denise Twum is open to exploring new opportunities and expanding her skill set as she continues to make valuable contributions to the fields of public health and customer support.