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Denise Clancey
Operations crackerjack specializing in Outsourced Inside Sales ~~ Love connecting people + ideas + processes
Denise Clancey is a seasoned professional with over 30 years of experience in Telephone Sales, combining the art of connections & conversations with the science of targets & numbers.
Starting her career in a telemarketing sweatshop, Denise discovered her passion for Telephone Sales through the positive feedback on the products she sold. This early experience shaped her understanding of both insourcing and outsourcing.
Throughout her career, Denise has set up and managed telephone departments of various sizes, showcasing her expertise in running efficient and effective sales operations.
In 2021, Denise was hired by CallingWorks, where she works alongside a talented and committed team, enjoying the opportunity to leverage her vast experience in a virtual work setting.
Denise's educational background includes a BA in English from Le Moyne College and a Master of Education in Counseling Psychology from Springfield College.
Her professional journey has seen her hold key positions such as Partner & Director of Customer Operations at CallingWorks, Founder of Telesales Forum, President of Teledirect Partners, Vice President of Telesales at Lotus Development Corp (now IBM), Senior Director of Interactive Marketing at Lotus Development Corporation, and various Telesales and Direct Marketing roles at Lotus, as well as Branch Telemarketing Manager at MCI Communications, Inc.