Alexandra Rapp is a highly motivated and successful customer service professional who possesses over ten years of experience across a variety of industries. She graduated Cum Laude with a Bachelor of Arts degree in English Literature and History from the University of Florida. Alexandra has worked in positions ranging from Sales Associate at Restoration Hardware to Solutions Associate, Product Marketing at Tech Data. In her most recent job, she was a Lead CS Specialist/Fraud-Risk Analyst at Qapital. Her vast experience in customer service and operations has allowed her to develop exceptional communication, problem-solving, and analytical skills, ensuring that she maintains the highest level of quality work even under high-stress situations.