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David Kirkland
Administrator at Steinway & Sons
David R. Kirkland is an Administrator for Customer Service at Steinway & Sons, a prestigious piano manufacturer known for its high-quality instruments. He has been recognized for his extensive knowledge of the company's history and its products, often serving as an unofficial historian for Steinway.12
In his role, Kirkland has contributed to various discussions about the company's pianos, including their historical significance and maintenance issues. For instance, he has provided insights on the impact of environmental factors on piano preservation, particularly in the context of natural disasters like Hurricane Sandy.3 His expertise extends to customer service, where he addresses concerns related to water damage and other maintenance challenges faced by Steinway piano owners.3
Kirkland's professional background includes a focus on technical support and warranty administration, reflecting his comprehensive understanding of both customer service and product quality assurance within the company.5 His LinkedIn profile indicates that he has built a network of connections in the music industry and has a solid reputation in his field.4
