David Bobb is currently the Team Lead for Customer Service at MINDBODY, Inc., a position he has held since September 2016. With over eight years of experience in customer service, he emphasizes the importance of understanding individual customer needs and fostering team growth. His responsibilities include managing team members, assisting with escalated customer issues, and creating training materials for the customer service team. He also collaborates with product and development teams to address severe issues and provide feedback for product releases.1

Bobb's educational background includes a Bachelor's degree from St. Edward's University and a certification as a Full Stack JavaScript Developer from Austin Coding Academy. Prior to his role at MINDBODY, he worked as the Director of Technical Support at HealCode, where he managed support teams and established key performance indicators.1