Dave Evans is a highly regarded Product Manager with extensive experience in social media, collaborative technology, customer service, operations, and marketing strategy. He has a strong passion for tackling complex problems that are worth solving. With a BS in Physics, Mathematics, and Art from SUNY Brockport, Dave has worked in various companies, excelling in his roles and gradually climbing the ranks to become VP, Social Strategy at Khoros (formerly Spredfast + Lithium). Prior to this, he held similar positions at Lithium Technologies, Social Dynamx, and 2020 Social. Dave is also an accomplished author, having written two best-selling books on social media - "Social Media Marketing: An Hour a Day" and "Social Customer Experience: Engage and Retain Customers Through Social Media." He is a frequent keynote speaker and leads social technology and measurement workshops with Lithium and its clients.

Dave's focus as a Product Manager centers on building engagement platforms that automate and expand tools to make it easier for customers to build brand advocates and customers for life. He is an expert in creating positive customer experiences through social media, and his work has impacted the Hospitality, Travel, Insurance, and Marketing industries. Dave is also affiliated with Austin Area Multimedia Alliance, where he was a founder, and has worked for JPL and GSD&M. In conclusion, Dave's vast background, passion, and expertise in social media, collaborative technology, and marketing strategy make him an invaluable asset to any organization looking to improve their customer engagement.