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Daphne Mercado
Executive Assistant to the COO at SupportNinja
Daphne Mercado is a skilled Account Manager with a strong background in the outsourcing/offshoring industry.
She has expertise in Reporting & Analysis, Customer Service, Client Relations, Account Management, and Executive Administrative Assistance.
Daphne graduated from Holy Angel University, displaying her commitment to education and professional growth.
Her professional experience includes roles such as Executive Assistant to the Chief Operations Officer and Chief Executive Officer at SupportNinja, Community Coordinator at Customer Experience Council, Team Manager at SupportNinja, Account Manager at SupportNinja, Executive Assistant at Cloudstaff, Customer Service Representative at STARTEK, and Sales Floor Team Member at Target.