Danny Gunter

Danny Gunter is an accomplished business leader with a strong emphasis on customer satisfaction and a track record of success in managing teams and developing strategies in Services, Finance, and Manufacturing sectors globally.

His expertise lies in various areas including Global IT Technology Portfolio & Prioritization Management, Self Service Applications Development & Go to Market Deployment, Remote Monitoring & Service Management Strategy Development, and Maintenance & Managed Service Delivery Leadership.

Danny has a proven ability in Business Process Improvement, Workflow Automation & Capacity Improvements, Six Sigma Quality & Lean Leadership, Strategic & Operations Leadership, Quality Management & Global ISO Registration Management, and ITIL V3.

He holds an MBA in General Management from The University of Texas at Arlington, a BS in Applied Physics from Angelo State University, and is an alumnus of Hargrave HS.

Previously, Danny has held key positions such as Chief Customer Officer at RingCentral and Dialpad, Senior Vice President, Global Services at RingCentral, Vice President, Professional Services at RingCentral, Vice President / General Manager, Avaya Service Delivery at Avaya, VP Sales Leader at Avaya, VP Critical Accounts Program and Corporate Quality at Avaya, Senior Director, Critical Accounts Program and Corporate Quality at Avaya, Director of Operations, Avaya Global Services at Avaya, Director, Technical Readiness & Serviceability at Avaya, Six Sigma Black Belt at General Electric, Quality Assurance Manager at Solvay Engineered Polymers, and Manufacturing Supervisor at Ethicon, Inc.

Danny Gunter excels in defining and executing strategies to enhance quality, streamline processes, and boost customer satisfaction to achieve critical organizational goals.