Danny Duong is a seasoned customer experience professional with a background in the hospitality industry. He holds a Bachelor's degree in Hospitality Management from the University of San Francisco. Danny's experience in the tech industry is extensive, having worked in leading roles for companies such as Discord, GREE International, and Zynga. As Director of Customer Experience at Discord, he has demonstrated exceptional leadership in improving customer satisfaction and strengthening relationships with the Discord community. His previous roles have also given him invaluable experience in community management, consumer operations, and special events management in the hospitality industry.

Danny's expertise lies in customer experience and community management in the tech industry, with a focus on fostering positive relationships and creating exceptional experiences for customers. He has strong leadership skills and is adept at building and leading high-performing teams.