Danielle Houle

Danielle Houle is a Service Operations Director in the software industry with a proven track record of delivering increased profits, improving processes, and enhancing customer satisfaction.

She excels in partnering with leadership to optimize business operations and drive success across various departments like Professional Services, Customer Support, Finance, Operations, Engineering, and Sales.

Danielle's expertise spans cross-functional leadership, strategic planning, Lean Six Sigma methodologies, data analytics, and change management.

With a Mathematics and Statistics degree, she leverages data insights to make measurable improvements and has a Lean Six Sigma Black Belt certification for process optimization.

Her experience includes roles like Director of Service Operations, Business Planning Manager, Lean Six Sigma Black Belt, Lead Software Engineer, and Mathematics Teacher.

Danielle is known for her collaborative approach, integrity, continuous improvement mindset, and proficiency in operational excellence, system design, root cause analysis, financial analysis, and revenue forecasting.

She excels in process automation, program management, influencing, and facilitation, bringing a wealth of knowledge and skills to drive organizational success.