Daniella Kohlhagen

Daniella Kohlhagen is currently the Vice President of Partner Success at OpenWeb, a company that provides a content moderation platform for online comment sections.1 Her career at OpenWeb has progressed over the years:

Career Progression at OpenWeb

• Current Role: VP of Partner Success12
• Previous Positions:
  • Director, Partner Success (January 2021 - May 2022)2
  • Sr. Manager, Partner Success (April 2018 - December 2020)2

Professional Philosophy

Daniella emphasizes the importance of embracing critical feedback as a growth opportunity for her team.1 She believes that:

• Critical feedback is essential for healthy client relationships
• Receiving feedback indicates that clients value the partnership
• Failure and feedback are crucial for personal and professional growth

Approach to Customer Success

Daniella's strategy for maintaining strong client relationships includes:

• Treating customers as partners
• Responding quickly to issues
• Prioritizing face-to-face communication
• Viewing critical feedback as an opportunity for improvement

Previous Experience

Before joining OpenWeb, Daniella held positions at other companies:

• Publisher Account Manager at Taboola
• Associate Manager of Business Development (company not specified)

Education

Daniella attended Brandeis University.34