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Dan Stern
Head of Customer Success & Success Operations at Level AI
Dan Stern is the Vice President of Customer Experience at Kustomer, a company known for its innovative customer relationship platform that focuses on treating customers as individuals rather than mere tickets. He joined Kustomer in 2016, bringing with him a wealth of experience from his previous role as the Vice President of Customer Success at Salesforce's Desk.com.1
Professional Background
- Current Role: VP of Customer Experience at Kustomer.
- Previous Experience:
- Salesforce: Vice President of Customer Success at Desk.com.
- Sprinklr: Held various roles including Regional VP of Success (West) and Regional Director of Success.
- Twitter: Account Executive.
- Yahoo! and Xerox: Various sales roles.
Education
Dan Stern holds a Bachelor of Science degree in American History from the University of California, Davis, which he completed between 2004 and 2006.2
Key Contributions
At Kustomer, Stern has been instrumental in developing a customer-centric approach that integrates applications and data to enhance service team productivity and improve customer relationships. His leadership is part of a broader initiative to disrupt traditional customer service models by leveraging technology for more personalized experiences.1
