Dan McCann

Dan McCann is the CEO and Chief Learning Officer at SymTrain, a company that specializes in advanced AI-based training solutions.12 With a strong background in leadership and a passion for continuous learning, growth, and innovation, McCann has established himself as a dynamic figure in the field of corporate training and development.4

Professional Experience

McCann's primary role is at SymTrain, where he leads the company in developing and implementing cutting-edge training technologies. SymTrain focuses on automating performance-based learning, particularly for contact centers and customer service operations.15

Expertise and Approach

As a leader, McCann is known for:

• Effective management: He focuses on what his team needs to be successful and leads by example.3
• Passion for learning: His commitment to lifetime learning drives innovation in training methodologies.4
• AI integration: Under his leadership, SymTrain has developed AI-based coaching solutions for improving employee performance.6

Skills and Certifications

McCann's professional profile includes:

• A certification as a Staccato Sales Prospecting Professional from FRONTLINE Selling, obtained in December 2015.3
• Proficiency in Spanish, which likely aids in his global business interactions.3

Industry Impact

McCann has been instrumental in positioning SymTrain as a significant player in the training technology sector. The company has recently joined the Verint Marketplace, expanding its reach and impact in the industry.5 His approach to training emphasizes the importance of practical, performance-based learning methodologies in improving employee skills and organizational outcomes.