Dale Lampson

Dale Lampson is a highly skilled B2B and B2C Customer Success and Product Management leader with a strong background in start-up and growth-stage companies.

With a broad expertise in sales, software engineering, marketing, and finance, Dale excels at delivering low-effort customer support experiences in an IoT environment, defining MVPs, leading high-performance customer-focused teams, and managing CRM systems like Salesforce Service Cloud.

His educational background includes a Master of Business Administration (M.B.A.) in Management Information Systems from the University of Minnesota - Carlson School of Management and a Bachelor of Science in Accounting from Walla Walla University.

Dale's professional experience features significant roles such as Lead Guide at Google overseeing Fitbit Global Customer Support, VP Customer Support at Fitbit, Director Customer Support Platform & UX at Fitbit, and various executive positions at companies like Intrax, DESK Ventures, Witness Systems, and more.

Throughout his career, Dale has held key positions in product management and customer success at renowned companies like Arsin Corporation, iVendor, Borland, Visigenic Software, and others, demonstrating his exceptional leadership and strategic abilities.

His skills include agile project management, vendor relationship management, data analytics technologies, and agile product life-cycle management, making him a versatile professional in the tech industry.

Dale Lampson stands out as a proactive and results-driven leader with a passion for driving innovation, building strong customer relationships, and developing high-performing teams in dynamic business environments.