Buckinghamshire New University

Renewals Negotiator at Fraser & Co

- Driving uptake and utilisation of a three storey studio space by identifying and targeting a diverse range of potential clients through cold calling, emailing, social media marketing, and direct outreach to attract and engage prospects
- Owning and managing the sales pipeline of the studios, ensuring consistent tracking and follow-up of leads
- Developing targeted marketing campaigns to promote the studios offerings, identifying commercial opportunities including partnerships with corporates and event companies
- Conducting tours of the studio space for potential clients, showcasing the facilities and services available whilst building strong relationships with clients
- Managing the day-to-day operations of the studio, ensuring a smooth and efficient workflow whilst also coordinating with internal and external stakeholders to ensure the studio is equipped and prepared for client needs

The Vale Studios

Partnerships Manager

- Skilfully managed and facilitated renewal agreements, serving as the vital liaison between landlords and tenants, consistently surpassing monthly revenue targets
- Cultivated robust client relationships spanning both the UK and international markets, upholding an unwavering commitment to delivering exceptional customer service
- Assessed client specifications and financial parameters, adeptly formulating and presenting tailored solutions in a dynamic and competitive property landscape
- Honed negotiation prowess and organizational acumen through continuous interaction with clients and tenants, ensuring prompt achievement of renewal objectives
- Leveraged my leadership background to establish meaningful connections across various departments, proactively collaborating to address diverse tenancy inquiries

Chestertons

Associate Tenancy Consultant

- Assessing the current rental market and negotiating rent increases with landlords and tenants when tenancies are to be extended, communicating with a high volume of personnel over telephone and email on a daily basis
- Drawing up legally binding contracts and notices whilst adhering with UK legislation and tenancy laws
- Building relationships with clients across the UK and overseas whilst exceeding monthly tenancy renewal targets
- Managing administrative duties and operational issues, including invoicing clients and updating databases
- Registering new applicants, conducting right to rent and referencing checks in accordance with property standards and regulations
- Handling a high number of incoming calls concerning tenancy related issues
- Upselling relevant add-ons including valuation services and new home opportunities

Fraser & Co

Renewals Manager

- Lead administrator for the lifestyle and corporate PR teams, tasked with assisting the PR and marketing teams with compiling presentations, organising events, conducting research, and providing media support. 
- Forged symbiotic relationships with national newspapers, top tier lifestyle, corporate and luxury magazines through consistent correspondence via email and telephone, resulting in the generation of more leads.
- Employed event management and planning skills to research for a number of film premiers, and charity and philanthropy events across the UK and internationally, optimising the planning process to suit specific requirements. 
- Responsible for uploading and advertising client events/projects online 
- Enhanced the data collection and retrieval process by managing the company databases on a daily basis, continually adding new information to keep records accurate and up-to-date.
- Produced engaging presentations of coverage achievements to demonstrate the company’s success to clients, managing articles and cuttings to maximise impact.
- Aided the work of the PR teams and CEO by editing notes for use during press releases, alleviating the stress of them having to do this alongside already-hectic schedules. 
- Coordinated logistical arrangements for the CEO, meeting and greeting with clients in a timely and friendly manner.
- Assumed the responsibility of distributing press release and anecdotal notes to national and international media platforms, ensuring the utmost in accuracy and precision. 
- Strived to stay up-to-date with the latest lifestyle and corporate trends in order to produce more relevant content

Sterling Global

Media Assistant

Work Experience placement. Spent a week shadowing output producers at ITV's 'Good Morning Britain'.  

- Demonstrated strong research and investigative skills in exploring and developing news stories to appropriately match the GMB network’s direction and audience.
- Developed, managed, and honed an original script for an entertainment story which was later aired on account of impressing the producers with the detail, nuance, and skill involved.
- Assisted the producers in refining story ideas through using social media to research current events, gathering an array of different information for integration into stories. 
- Organised footage and images for news segments, and optimised process efficiency by executing various administrative tasks including filing and database management.

Work Experience 

- Contributed to the store achieving the ambitious sales target of £1million within 18 months by employing a range of sales techniques to appeal to a wide range of potential customers. 
- Provided exemplary service to all customers, in person, over the phone, via email, and through post correspondence, ensuring all queries, concerns, and complaints were addressed swiftly in order to secure customer retention. 
- Boosted operational efficiency by balancing numerous simultaneous duties including administrative tasks, customer service, data entry, inventory control, and petty cash management. 
- Fostered positive and enduring professional relationships with all customers, generating greater interest in store products and services with the intention of securing repeat business.

Max West