Meet Jacob Hvam, a seasoned digital strategist and design expert with over 17 years of experience in digital transformation and ideation. He has a diverse educational background, including studying at Aarhus University and receiving his Cand. mag. at Københavns Universitet - University of Copenhagen. He has worked in leadership positions across various organizations, including as Digital Director, UX & Innovation at AKQA and Strategic UX and Design Director at Novicell.

Jacob is a highly sought-after speaker on topics related to business transformation, behavioral design, and digital trends. He is passionate about transforming businesses through user-centric methods and a data-driven approach, combined with experimentation and intuition.

With a track record of excellence in service and experience design, including UX and CX, Jacob has also worked as an External Senior UX Consultant at Charlie Tango (In2Media) and as UX Director at Advice A/S. In addition, he has experience as a Game & Concept Developer and CEO (owner) of his very own company, Poolboy.

Jacob’s expertise extends beyond the digital realm, as he has also served as a Strategic Communication Adviser at the Danish Ministry of Science, Innovation and Higher Education, and a Marketing Manager at Jyllands-Posten. He has been featured as an expert in prominent media outlets and has contributed to publications in the design and digital fields.

Overall, Jacob is a skilled and knowledgeable digital strategist with a passion for innovation, UX, and CX. His wealth of experience and dynamic skill set make him an invaluable asset to any organization seeking to transform their business for the digital age.