Todd Burgess

D. Burgess is a highly skilled professional with a strong background in key account management (KAM) at Merck, where he leads in developing Global Key Account Managers as an organizational capability.

With a focus on supporting account-facing teams, Burgess collaborates closely with business partners to integrate industry best practices into daily operations, breaking down silos and fostering organization-wide capability building and KAM excellence.

His role at Merck includes overseeing the KAM capability program and ensuring successful implementation of initiatives, all while managing interdependencies and timelines effectively.

Burgess holds a B.S. in Chemistry from Baylor University and an M.B.A. in Business & Marketing from the University of Denver.

His previous roles at Merck include International Keynote Speaker, Performance Improvement Expert & Coach, US Vaccine Federal/State Policy Team, Regional Key Account Manager, Sales Operations Executive, Customer Team Lead, Business Analyst, and Executive Sales Representative.