Cxs Adeyinka Isioye

Cxs Adeyinka Isioye is a seasoned customer experience professional with a diverse background across various industries.

With a wealth of experience in contact centers, BPO, retail, consulting, commercial operations, logistics, and supply chains, Cxs has a holistic view of the customer service domain.

In the supply chain sector, Cxs focuses on optimizing end-to-end order fulfillment processes while fostering a customer-centric culture to drive loyalty and revenue growth.

Specializing in consumer operations design, Cxs excels in creating ecosystems that prioritize customer experience.

Education-wise, Cxs holds certifications in health, safety, environment, customer experience, disruptive strategy, and telecoms marketing, alongside a BSc in Geology.

Throughout a career spanning organizations like LafargeHolcim, Kedge Consulting, Airtel Nigeria, iSON BPO, and more, Cxs has held key roles such as Country Order Fulfillment Manager, Regional Customer Service Manager, and Customer Service Trainer, honing a deep expertise in customer service and supply chain management.